Sales Policy for Pupu Baby Shop

Effective Date: December 26, 2024

At Pupu Baby Shop, we strive to provide high-quality baby products and excellent customer service. This Sales Policy outlines our terms and conditions for purchasing products from our website. By making a purchase, you agree to these terms.

1. Product Availability

All products available for purchase on our website are subject to availability. While we make every effort to keep our inventory up to date, in rare cases, products may become unavailable after an order is placed. If this happens, we will notify you as soon as possible and offer you a full refund or an alternative product.

2. Pricing

Prices are listed in U.S. dollars and are subject to change without notice. All prices are final at the time of purchase, but we reserve the right to correct pricing errors at any time. In the event of a pricing error, we will contact you before processing your order and offer you the option to proceed with the corrected price or cancel the order.

3. Payment Methods

We accept the following forms of payment for orders:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Secure Payment Methods as available at checkout

By submitting your payment, you authorize us to charge the total order amount to your selected payment method, including applicable taxes, shipping fees, and any discounts.

4. Order Confirmation

Once your order is placed, you will receive an email confirmation with your order details. This is not an acceptance of your order but an acknowledgment that we have received your request. An order will be considered accepted when the items are shipped, and you will receive a shipping confirmation email with tracking details.

5. Shipping and Delivery

We offer standard shipping to addresses within the United States. Shipping fees are calculated at checkout based on your location and the size of your order. Delivery times may vary depending on your location and the shipping method chosen.

  • Processing Time: Orders are processed within 1-2 business days.
  • Shipping Time: Delivery typically takes between 5-7 business days, depending on your location and shipping method.

Please note that delays may occur due to circumstances beyond our control, such as weather conditions or carrier delays.

6. Taxes

Sales tax will be applied to orders as required by local and state laws. The applicable tax rate will be calculated at checkout based on your shipping address.

7. Cancellations

Orders can be canceled only before they have been shipped. Once your order has been processed and shipped, we are unable to cancel it. If you need to cancel your order, please contact us as soon as possible at info@pupubabyshop.com.

8. Promotions and Discounts

From time to time, we may offer promotions or discounts. These offers are subject to specific terms and conditions and may have an expiration date. Promotions cannot be applied retroactively to previous orders, and multiple discounts cannot be combined unless stated otherwise.

9. Customer Responsibility

You are responsible for providing accurate and complete information when placing an order, including your shipping address and contact details. We are not responsible for delays or delivery issues caused by incorrect information provided during the checkout process.

10. Returns and Refunds

For details on how to return a product or request a refund, please refer to our Return and Refund Policy. Returns and refunds are subject to the terms outlined in that policy.

11. Limitation of Liability

Pupu Baby Shop will not be held liable for any damages or losses arising from the use of our products. Our liability is limited to the value of the products purchased. We are not responsible for any indirect, incidental, or consequential damages resulting from your purchase.

12. Customer Support

If you have any questions or need assistance with your order, please contact our customer service team at:

Pupu Baby Shop
Street: 1481 An County Rd #3194, Frankston, Texas
Phone: (903) 876-7300
Email: info@pupubabyshop.com
Website: www.pupubabyshop.com

By placing an order with Pupu Baby Shop, you acknowledge that you have read, understood, and agreed to our Sales Policy.

Thank you for shopping with us!